Privacy Policy
Last updated: December 25, 2025
1. Introduction
At karnyx, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our esports tournament platform.
2. Information We Collect
Personal Information
- Name, email address, and phone number
- Game IDs and usernames
- Payment information (processed securely by third parties)
- Profile pictures and biographical information
Usage Information
- Tournament participation history
- Match results and statistics
- Transaction history
- Platform interactions and preferences
Technical Information
- IP address and device information
- Browser type and version
- Cookies and similar tracking technologies
- Log data and analytics
3. How We Use Your Information
We use your information to:
- Provide and maintain our tournament platform
- Process registrations, payments, and prize distributions
- Communicate with you about tournaments and updates
- Improve our services and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Send promotional materials (with your consent)
4. Information Sharing
We may share your information with:
- Payment processors for transaction handling
- Service providers who assist in platform operations
- Game developers for verification purposes
- Law enforcement when required by law
- Tournament participants (limited public profile information)
We never sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. When you deactivate your account, we preserve your data for potential reactivation. You may request permanent deletion by contacting our support team.
7. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
- Withdraw consent for data processing
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.
9. Third-Party Services
Our platform may contain links to third-party websites or integrate with external services (e.g., Google Sign-In, payment gateways). We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.
10. Children's Privacy
Our services are not intended for users under 18 without parental consent. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications. Your continued use of karnyx after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights, contact us at [email protected]